Privacy Policy
This Privacy Policy explains how Tradexly Pro collects, uses, stores and protects information when you visit our website, contact us, join our educational programs or interact with our partner links.
1. Introduction
Tradexly Pro provides forex education, broker guidance, trading tools, market resources and community information. This Privacy Policy applies to information collected through tradexlypro.com and through direct communications with Tradexly Pro.
By using the website, you acknowledge that you have read this policy. Where consent is required by applicable law, we will request it before processing the relevant information.
2. Information We Collect
Information you provide
We may collect information you voluntarily submit through contact forms, registration forms, email, WhatsApp, Telegram or other communication channels, including:
- Your name and email address.
- Your message, enquiry type and support request.
- Information you choose to provide about your learning, broker or partnership enquiry.
- Any correspondence exchanged with Tradexly Pro.
Information collected automatically
When you use the website, limited technical information may be collected automatically, including browser type, device type, approximate location derived from an IP address, pages visited, referral source and website interaction data.
3. How We Use Information
We may use information to:
- Respond to questions, support requests and partnership enquiries.
- Deliver requested educational materials or program information.
- Operate, maintain, secure and improve the website.
- Understand which pages, lessons and tools are useful to visitors.
- Prevent fraud, abuse, spam and technical problems.
- Meet legal, regulatory or contractual obligations.
- Send educational or promotional communications where permission has been provided.
We do not use personal information to provide personalised investment advice, trading signals or guaranteed financial outcomes.
4. Cookies and Analytics
The website may use cookies, local storage and similar technologies to remember preferences, improve performance, measure website usage and support essential functionality.
Third-party analytics, security, email, form, hosting or advertising services may also set cookies subject to their own policies. You can control cookies through your browser settings, although disabling necessary cookies may affect website functionality.
5. Affiliate and Partner Links
Some links on Tradexly Pro are affiliate or partnership links. When you click one of these links, the destination provider may receive tracking information such as a referral identifier, browser information or registration activity.
Tradexly Pro may receive compensation when an eligible user registers or takes an approved action through a partner link. This does not normally increase the price paid by the user.
6. Sharing and Service Providers
We may share limited information with service providers that help us operate the website, process forms, send emails, host content, improve security or analyse website performance. These providers should process information only for the agreed service and subject to applicable obligations.
We may also disclose information where required by law, to protect rights or safety, to investigate misuse, or as part of a legitimate business transfer.
We do not sell personal information.
7. Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including support, record keeping, legal compliance, security and dispute resolution.
Retention periods may differ depending on the type of information, the communication channel used and applicable legal requirements.
8. Your Privacy Rights
Depending on your location, you may have the right to request access to personal information, correction of inaccurate information, deletion, restriction, objection, portability or withdrawal of consent.
Requests may be sent to support@tradexlypro.com. We may need to verify identity before completing a request and may retain information where legally permitted or required.
9. Security
We use reasonable administrative and technical measures to protect information against unauthorised access, loss, misuse or alteration. No website, email system or internet transmission can be guaranteed to be completely secure.
Do not send passwords, full payment-card details, government identification documents or other highly sensitive information through ordinary contact forms or messaging channels.
10. Children’s Privacy
Tradexly Pro is not designed for children and does not knowingly collect personal information from children below the minimum legal age applicable in their country. A parent or guardian who believes a child has submitted information may contact us to request deletion.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes to the website, services, legal requirements or data practices. The updated version will be posted on this page with a revised effective date.
12. Contact Us
Questions or privacy requests may be sent using the contact details below:
- Email: support@tradexlypro.com
- Contact page: tradexlypro.com/contact/
- Website: tradexlypro.com
Questions About Your Privacy?
Contact Tradexly Pro for general privacy enquiries, access requests, corrections or deletion requests.
Tradexly Pro and PU Prime
Tradexly Pro is an independent PU Prime Partner and is not an official PU Prime website or channel. PU Prime processes information submitted on its own websites under its own privacy policy and terms.
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